DP
DR P

1 reviews | Active since May 2019

12 Apr 2024, 13:45

DISSAppointed at OOBA INSURE -- APPALLING SERVICE

OOBA has taken close to 4 months and they have not completelyrespolved my claim. They rejected my claim siting poor workmanship on the pipes on a house that was built more than 30 years and I only bought it 40 years ago and they were so quick in offering insurance because they assist you to get the bond , my ceiling is drenched and damaged. and Im paying an insurance that refuses to pay

0
Replies (1)
oobainsure
oobainsure's reply12 Apr 2024, 14:55
Official
 Dear  DR 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure