Dismall and *********** service.

I was a paying client for 4 years. My geyzer tripped the power. Trying to report it is such a hassle that i had to,after 6 days of cold water,pay for it myself. They have one of those toll free numbers with whiney music and you never speak to the same person. You get put through the whole time and have to wait again(more music) 3 times. The first lady would have sent me an email,never happened. The 2nd one gave me an email address. The letter went through put was not added to my case. With the last call(by now ive sent 3 emails already) wanted me to send another mail. I just cancelled the case. The reaction was not" Let us phone you and help you" it was " I am sorry mam,I cancelled the case "I am now in the process to go to a new insurer! Do NOT use them.