RD
Rachel D
1 reviews | Active since Sept 2022
05 Feb 2024, 09:11
Disgusting service provider
I am horrified at the service I am NOT receiving form Ooba/4-sure Technologies. My 1st contact with them was on 09.01.2024 for leaking roof. They need constant reminders, then the inefficient call center agent sets up 2 appointments with service providers from another town despite confirming my address. Finally I get an appointment with a local service provider that does not pitch up. I have taken time off work to avail myself but they just don't care. Due to last nights rain in PMB, my roof is leaking again
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oobainsure's replyOfficial
05 Feb 2024, 11:12Dear Rachel
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply05 Feb 2024, 11:12
Official
Dear Rachel
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure