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1 reviews | Active since Nov 2023

11 Mar 2025, 01:30

Disappointing service from OOBA and CLC.

Do not work with OOBA nor their administrators CLC.

I do not advise using this provider for your home insurance. 3 weeks ago my wall was struck by storms (3 metres broke off). I have to keep calling every other day to find out about progress. The call centre can't give me the consultant for my case's details, understandably, but that consultant never calls back. The longer the delay the higher the risk of a break-in or further damage. I don't know how an affiliation with a reputable company like Hollard can lead to such terrible service.

I wish I had seen a review like this before time. Don't bother yourself with them. I plan to escalate the matter and will share the outcome.

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Replies (1)
oobainsure
oobainsure's reply11 Mar 2025, 09:13
Official
Dear   Malekane 

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Yours sincerely
ooba insure