Deducting money without my consent

<p>Dear Ooba Insure</p> <p> </p> <p>you are busy debuting money from my husband's account without his consent even after the policy was cancelled on 31 May 2016. What's worse is that you're debiting money for something that we don't even have!!!!! The so called insurance that you are debiting for is for NOTHING. Because we don't even have that car that you claim to have "insured". We did not get the car and we did not even receive a cancellation document to acknowledge that we are not your clients. Yet twice you have debited from my husband's account, the latest being today 17 June 2016. He's had 4 phone telephone conversation with your consultants confirming that the phantom policy has been cancelled, yet still you feel entitled to debit from our account???? </p> <p> </p> <p>Brokers name: Trevor Douglas</p> <p>Refernce: MT ********** 2</p>