Deducting money even after requested not to

Item: oobainsure
Rating: 1
Author: Stephan C

I have requested to stop our ooba cover because we sold our home. Conveniently they have made the debit order just over R500 limit to reverse. They have deducted the money even though we don’t even own the building anymore.

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Replies (1)

oobainsure's replyOfficial

03 Apr 2023, 09:22

Good morning Stephan

Thank you for alerting us to a debit order still going off after your property has been sold.

Please allow us the opportunity to remedy this situation.

Regards
oobainsure

oobainsure's reply03 Apr 2023, 09:22

Official

Good morning Stephan

Thank you for alerting us to a debit order still going off after your property has been sold.

Please allow us the opportunity to remedy this situation.

Regards
oobainsure