MHOSh
Mr Harry Olphermann Smuts harryosmuts

1 reviews | Active since May 2023

26 May 2023, 10:31

Declined insurance claim

Interaction was extremely bad, no feedback on requests, claim was refused as the assessor failed to recognise damage that has been confirmed by other parties. Complaints have not been dealt with professionally. Just overall a bad experience.

0
Replies (1)
oobainsure
oobainsure's reply26 May 2023, 10:34
Official
Dear  Harry 

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure