IB
Izak B
1 reviews | Active since Aug 2019
12 Aug 2019, 12:55
Costly Inefficiency
I had a terrible experience with how slow the administration was of my claim. The tardiness with which my claim was handled resulted in huge water costs to myself as my claim was on a burst water pipe. I was also very disappointed with the general efficiency of the service providers (builders and plumbers) allocated to me by my insurance. I am currently still waiting for a reply on my last email sent on the 30th of July to team leader Glenys Pais.
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oobainsure's replyOfficial
12 Aug 2019, 13:26Hi Izak. Thank you for bringing this matter to our attention. We shall investigate and provide feedback.
oobainsure's reply12 Aug 2019, 13:26
Official
Hi Izak. Thank you for bringing this matter to our attention. We shall investigate and provide feedback.
oobainsure's replyOfficial
16 Aug 2019, 09:16 We refer to your Facebook complaint and the offer of compensation which was made to you by Hollard Insurers. Following the Hello Peter complaint and call made to you on the 12th, this was accepted by you and the matter closed out.
oobainsure's reply16 Aug 2019, 09:16
Official
We refer to your Facebook complaint and the offer of compensation which was made to you by Hollard Insurers. Following the Hello Peter complaint and call made to you on the 12th, this was accepted by you and the matter closed out.