Complaint against ooba Hollard life

This serves to register my grave Concern against ooba life hollard as administrator of my policy and guardrisk insurance as an underwater for their poor and horrible service that they have done to me. Details of my claim IA as follows : policy no. *** and claim no.114816 : claim for permanent disability under my bond protector cover. I lodged this claim on the 23 November 2022 and till to date not yet processed. I have made numerous follows by calling and sending emails but I do not get detailed proper response. On the 16 Jan 2023 I filed a complaint to guard risk after my complaint which I filed through hollard was never attended, I email my complaint to Guardrisk to lamese. ***, cc:: *** and partnerother@hollard. Co. za thereafter I received an email from *** advising that they have booked me for an appointment with their medical Specialists to do medical observation on me scheduled 92 Feb. 2023 of which I jonoured suc an appointment. I requested their specialist to share his final OBSERVATION with me however refused in the grounds that his observation. Is the property of ooba Hollard life as thy are the ones going to pay his bill. I sent an email last week to ooba Hollard life to advised what to know what is going happened hence I have consulted with their specialist, when are they going to get Dr's observation, when they received it request hollard to share with me,. Another cause fir concern for me hollard told the they sent firms to my former employer to fill them, now my concern is that what is going to happened if my former employer drags its feet to sign them, what is going to gsppen if employer dies not fill them, is my claim going to be delayed by my former employer who dismissed me on the 21 Sept 2022 on the grounds of inxaoscity based on poor performance and further stated that our relationship is irretrievably broken down. Do they think such employer who take my interest in their of which i long left their employment. Guardrisk has previously approved 2 of my claims without taking me to their specialist that disability claims for RCS drefit card and Puck n pay credit card, the rest is history, should I continue suffer under the hands of my former employer who already pushed under the train after 28 years of service. Thee two institution must consider all my medical reports that I have submitted to them from all if my treating Dr's. What else to they need from employer except to the delay my claim up until I failed to pay my premium. Their service is trrible, I am enough, there was no squabbles when they debit my account but now it's war because they want to find even a smallest reason to repudiate my claim. Urfed them to speedily process my claim whatever rejected or approved what I want us the outcome negative or positive, want the result ion of my claim. Stop dancing on my feelings instead of bringing relief to me, you add salt to my ill health status. Trust you find the above in order. Most insurance companies would stated that they will process a claim within 48hrs or 25 days, I cannot believe this one that takes almost more than 3 months to 6months.