1 reviews | Active since Sept 2016

14 Jan 2024, 11:20

Claim still not resolved after 2 months

My issue is still not resolved. I have had a green window installed instead of clear. I was told that it would be resolved however nothing has happened to date. The hailstorm happened in November.

The service from ooba is just horrifying

0
Replies (1)
oobainsure
oobainsure's reply15 Jan 2024, 08:52
Official
Dear Nirvana

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further. 

Friendly Regards, ooba insure