Cheap Premium = Cheap/No Service

This is my second claim now and the service just gets worse!

No feedback, no response to mails. I even allow 24 hours from each of my follow ups yet no response.

I honestly dont know and understand how the regulators of this industry allow companies to operate in this manner with the is ZERO customer care or quality.

I guess it is very true that you get what you pay for. For anyone wanting home insurance please pay the premium price and get the better service elsewhere. Dont be fooled by the great premium you offer, you paying a lower price for little to no service.

@Thulani, @Thabo, @Sanette, I am still waiting for even an acknowledgement to my mail from this morning and the 4th follow up since last week.