JD
James D
1 reviews | Active since Mar 2014
08 May 2024, 14:06
Burst Geyser Hurry and and wait.
So easy to lodge the claim, guys came out that day, but then it all falls apart.
I Exspected a burst geyser to be treated with Urgency But its now the end of day two and we wont have hot water tonight.
Ooba clearly has not kept up with the times and their Burst Geyser policy Value is so low that every claim would need a independent assor.
After I had to call back and spoke to Jarome ( I think) he told em he would make it urgent and call me back in 30 minutes, its two hours later and nothing has been updated or relayed back.
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Replies (1)0
Replies (1)oobainsure's replyOfficial
08 May 2024, 17:12Hi James
We're sorry to hear about your poor claims experience that started well but not going according to your expectations.
We'll escalate your claim and hope to resolve it as soon as possible
Regards
oobainsure
We're sorry to hear about your poor claims experience that started well but not going according to your expectations.
We'll escalate your claim and hope to resolve it as soon as possible
Regards
oobainsure
oobainsure's reply08 May 2024, 17:12
Official
Hi James
We're sorry to hear about your poor claims experience that started well but not going according to your expectations.
We'll escalate your claim and hope to resolve it as soon as possible
Regards
oobainsure
We're sorry to hear about your poor claims experience that started well but not going according to your expectations.
We'll escalate your claim and hope to resolve it as soon as possible
Regards
oobainsure
