HC
Helga C
1 reviews | Active since Nov 2022
20 May 2024, 10:45
Bad service Oobainsure
New House owner 2020 1st claim-3 year ago Aircon decline.Reason we must call eskom its their fault 2nd *** Structure damage.Declined due to lack of maintenance out fault (Was not out fault)Due to weather.never received and email called in every time.(R20k) out of my own pocket. 3rd claim-called a week ago someone came out.After a week nothing.Called them they dont have an answer forms still to he uploaded. Pay every month never late but when you want to claim they decline every time. Will cancel if this is not sorted
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Replies (2)
oobainsure's replyOfficial
20 May 2024, 11:55Hi Helga
Thank you for letting us know about your claims experience.
Allow us to escalate and try to resiolve your recent query.
Regards
oobainsure
Thank you for letting us know about your claims experience.
Allow us to escalate and try to resiolve your recent query.
Regards
oobainsure
oobainsure's reply20 May 2024, 11:55
Official
Hi Helga
Thank you for letting us know about your claims experience.
Allow us to escalate and try to resiolve your recent query.
Regards
oobainsure
Thank you for letting us know about your claims experience.
Allow us to escalate and try to resiolve your recent query.
Regards
oobainsure
HC
Helga C's updateReviewer Update
22 May 2024, 08:00Still waiting on answer was said that that they email us???2 days later after my complain not a follow up call nothing your service is bad!If i dont get the feedback i am looking for i will cancel and and don’t recommend anyone for you!
HC
Helga C's update22 May 2024, 08:00
Reviewer Update
Still waiting on answer was said that that they email us???2 days later after my complain not a follow up call nothing your service is bad!If i dont get the feedback i am looking for i will cancel and and don’t recommend anyone for you!