Bad service insurance

What Ooba insurance really put me through,guys stay away from this insurance for ur mental health,I submitted a claim 6 months ago,they rejected after back and forth calls,no communication no nothing from them, when u call,u are on hold +-30 minutes,after they rejected my claim,they advised me to get my own assessor of which I did,he did assess and confirmed my kitchen cupboards were indeed damaged by pipe burst of which they did fix,they left damaged cupboards like that falling because of water,3 weeks ago I did sent new report,no communication from their side,today I just called they rejected claim again,no e-mail or any call to notify that ur claim was rejected again.Yooo I'm done with this insurance expensive for bad service It's painful to pay for all this year's for such services

Claim numberOOBA***/***0 JD Sinxesi