BJ
Bonita J
1 reviews | Active since Mar 2021
15 Mar 2024, 12:36
Bad service!!
I never had such bad experience in my life. We logged a claim on Monday. Up untill today no feedback. Ooba is currently using their service providers as 4sure. The agents is sooo inconsistent we phone ro check on claim you have to exlplain tje whole incident again. We are currenly in process of cancelling our policy. I would not advice anyone to join .. In 2021 we had a claim. Was sorted out within 2 days. Since they are with 4sure we most definitely cancelling our policy. They donr call back.. Not happy really bad service
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oobainsure's replyOfficial
15 Mar 2024, 14:38Dear Bonita
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply15 Mar 2024, 14:38
Official
Dear Bonita
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure