MC
Margaret C
1 reviews | Active since Oct 2022
03 May 2024, 08:39
BAD SERVICE AND COMMUNICATION
Till now I phone oobasure daily just to hear they'll get back to me but don't return my calls we've already fixed the cracked walls inside the house that was caused by the wind now they struggling to get them fix the cracked windows, the loose sliding door ,the storeroom that was blown over and damage on the roof due to a storm on 7 April 2024.Its nearly a month and evry time I speak to a different agent and I'm using my cellphone and own airtime. Please help in this matter.
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Replies (2)
oobainsure's replyOfficial
06 May 2024, 11:15Dear Margaret
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply06 May 2024, 11:15
Official
Dear Margaret
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
MC
Margaret C's updateReviewer Update
06 May 2024, 11:43Promises but still ZERO communication or solution / fixing of the problem
MC
Margaret C's update06 May 2024, 11:43
Reviewer Update
Promises but still ZERO communication or solution / fixing of the problem