JN
Justin N

1 reviews | Active since Feb 2024

16 Feb 2024, 07:54

BAD SERVICE

They do not care about clients, This is hands down the worst service I have received. I put in a claim on 3 January, by 25 January they send out a 4-sure representative and on 14 Feb they declined the claim, When I asked too get an answer on why being rejected and why there was no inspection when I took out insurance with them, they do not answer. Not happy

0
Replies (1)
oobainsure
oobainsure's reply16 Feb 2024, 12:25
Official
Dear Justin 

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.

Yours sincerely

ooba insure