AP
Alberto P
1 reviews | Active since Feb 2021
28 Jul 2022, 09:28
Bad ooba building insurance
Bad experience from the start of the claim.The person who has been dealing with our claim took almost 3 months with a 1st response to the claim after leaving numerous messages, Only to hear that she took 1week holiday.When we finally get a response we were told that the claim would likely be rejected by Ooba insurance and it has been almost 1 month and we still have not heard from Ooba insurance back.We have been with Ooba insurance for over 10 years.
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Replies (2)0
Replies (2)
oobainsure's replyOfficial
28 Jul 2022, 11:03Dear Alberto
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
oobainsure's reply28 Jul 2022, 11:03
Official
Dear Alberto
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
AP
Alberto P's updateReviewer Update
02 Aug 2022, 17:50Since the review no one from ooba building insurance has been in touch
AP
Alberto P's update02 Aug 2022, 17:50
Reviewer Update
Since the review no one from ooba building insurance has been in touch