BAD CLUELESS CLAIM

Time to move on from OOBA insure. Between OOBA and RCE Electrical you cannot get any worse. Sending the one email to another to OOBA to and getting no reply at all. Been sending emails from 3 of May 2024. I spoke to an lady Liz Mavronicolas via email which was very nice to deal with I must say. There after again recieved an email from Liz stating that Lloyd Mokgasa and Zorhan Mokoele must phone me to give feedback. That was on the 21st of May. Today is the 24 of May and guess what. NO FEEDBACK FROM THEM. Yesterday I phoned ooba claim centre and was transferred from 1 to another just to find out myself what is going on. The lady told me they have untill 12:15pm afterternoon (that's now the company RCE ELECTRICAL) who did the assessment for the claim to submit the quotation and report. Untill today the 24 of May I did not hear an thing further. This is bad bad bad service not keeping me up to date on what's going on. This claim was started on 3d of May and until today the 24th of a May I do not know where I am standing on this. CLAIM NO OOBA***/1 PLEASE ONLY PHONE AFTER 17:30 PM I THE EVENING. EMAIL RATHER AT ***