PE
Paul E

1 reviews | Active since Sept 2021

23 Jan 2024, 17:52

Awful experience

Awful experience. No one from Ooba insure contacted me to find out if the quality of the work done was satisfactory. I’ll have to pay for my own contractors to come out and do the job properly. I will be cancelling my contract with Oobainsure.

0
Replies (2)
oobainsure
oobainsure's reply24 Jan 2024, 08:31
Official
Dear Paul

Thank you so much for getting in touch with us and bringing the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.

Friendly Regards, ooba insure

oobainsure
oobainsure's reply24 Jan 2024, 08:32
Official
Hi Paul 

I'm sorry to hear about your claims experience. 

I will escalate your concerns and hopefully, we can avoid you canceling your policy with us.

Regards
oobainsure