CV
Charmaine V
1 reviews | Active since May 2022
18 May 2022, 09:49
AWEFUL EXPERIENCE - WORST COMPANY EVER
Absolutely worse experience I have ever had dealing with these people. My claim was lodged on 12th April, and todate 18th May, 2022 I have not had any follow through, no further communication, no feedback, unless I have called and spent hours and money on calls to find out what is happening with my claim. My last call I was informed the claim would be settled and a letter sent to me - that was a week ago and again - NOTHING ! I will be cancelling my policy after this claim is settled and looking for an alternative provider!
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Replies (1)
oobainsure's replyOfficial
19 May 2022, 11:46Dear Charmaine
We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department who will contact you about your claim progress.
Thank you so much for getting in touch with us.
Friendly Regards,
ooba insure
We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department who will contact you about your claim progress.
Thank you so much for getting in touch with us.
Friendly Regards,
ooba insure
oobainsure's reply19 May 2022, 11:46
Official
Dear Charmaine
We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department who will contact you about your claim progress.
Thank you so much for getting in touch with us.
Friendly Regards,
ooba insure
We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department who will contact you about your claim progress.
Thank you so much for getting in touch with us.
Friendly Regards,
ooba insure