***********, Appalling & pathetic customer service from OOBA.

No one to answer or resolve my query, ***********, pathetic customer service from OOBA, if this is the on-boarding process one wonders how the internal processes work, really appalling. OOBA wrongfully debited me before they could get cession from the bank – this is really unprofessional and *********** of them, I then raised a query requesting that I be refunded all the monies wrongfully debited and I now had double cover due to this pathetic debit of theirs, when I called I was told NO and someone will contact you, until now I have not received any call and my query is still no resolved.

I would really not recommend OOBA to anyone, please be careful folks.