CP
Christo P

1 reviews | Active since Nov 2017

21 Oct 2021, 18:11

Another promise by OOBA

Another weeks past and promise from 1 March 2021 not paying out after 2 inspectors said they must pay out losses.

PRETORIUS MSA43958 / CLAIM NR: ***2*001*001 DISPUTE

Good morning Mr Pretorius Thank you for taking my call, we acknowledge receipt of your complaint the content which has been noted. As advised, we will look into the matter as a matter of urgency and provide with an update as soon as possible. Kind regards Zurina Davids: Supervisor: Short Term Claims & Underwriting t +***0 cid:***9CEC0

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Replies (1)
oobainsure
oobainsure's reply21 Oct 2021, 19:48
Official
 Dear Christo 

Thank you so much for getting in touch with us and brining the matter to our attention.  We are so sorry to hear about your experience and apologize for the inconvenience caused.  We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further. 

Friendly Regards, ooba insure