SH
Shandré Hoffmann
1 reviews | Active since Mar 2024
08 Mar 2024, 13:45
Absolutely **********
Absolutely **********. It took over a week to put my claim in. I then signed an Agreement Of Loss on the 22nd of Feb for just under 20k. Until today I have not received payment or explanation. I call the call centre every single day and no one knows what is going on.
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oobainsure's replyOfficial
08 Mar 2024, 14:58Dear Shandré
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply08 Mar 2024, 14:58
Official
Dear Shandré
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure