WJ
Wilhana J
1 reviews | Active since Jul 2022
11 Jul 2022, 11:51
Absolute worst Insurance ever
Absolute worst.
We submitted our claim on the 1st of May. We currently have a half worked on kitchen and bathroom with absolute no response / assistance from Ooba or Brolink. Just a simple "please keep on phoning the same number".
I am completely shocked with the service received. This is the worst service I have ever received from an insurance company and I will definitely be cancelling my insurance with Ooba.
Helpful (0)
Replies (2)0
Replies (2)
oobainsure's replyOfficial
11 Jul 2022, 12:48Dear Wilhana
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
oobainsure's reply11 Jul 2022, 12:48
Official
Dear Wilhana
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
oobainsure's replyOfficial
11 Jul 2022, 14:17Dear Wilhana
We are unable to see your full details kindly email *** to assist further.
Regards,
ooba insure
We are unable to see your full details kindly email *** to assist further.
Regards,
ooba insure
oobainsure's reply11 Jul 2022, 14:17
Official
Dear Wilhana
We are unable to see your full details kindly email *** to assist further.
Regards,
ooba insure
We are unable to see your full details kindly email *** to assist further.
Regards,
ooba insure