PA
Patrick A

1 reviews | Active since Dec 2023

19 Dec 2025, 14:43

A claim lodged with Nicalil for a burst geyser was promptly acknowledged and actioned

A claim lodged with Nicalil for a burst geyser was promptly acknowledged and actioned. Following assessment by the appointed service provider, the geyser was replaced within three (3) hours, including after normal business hours. The response demonstrated a high level of efficiency, professionalism, and service delivery. Outstanding service from Ooba and the installation contractor. Service rating: 5 stars.

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Replies (1)
oobainsure
oobainsure's reply19 Dec 2025, 14:51
Official
Hi Patrick,

Thank you for the 5-star rating and for sharing your experience. We’re pleased to hear that your claim was handled promptly and that the geyser replacement was completed so efficiently. We appreciate your kind words and support. 

Kind Regards
oobainsure