KL
Kyle L
1 reviews | Active since Mar 2016
12 Feb 2025, 12:04
2 Months - No Joy on a Claim! STAY AWAY!
I can not express my absolute frustration and disgust in this insurance scheme. I have officially take this to National Financial Ombud Scheme South Africa. I have been waiting for almost 2 months to get this resolved. NOBODY Assists!
I have been holding on the line now for more than 15min, no answer. ***???
Helpful (0)
Replies (2)0
Replies (2)KL
Kyle L's updateReviewer Update
12 Feb 2025, 12:1428minutes on hold...
KL
Kyle L's update12 Feb 2025, 12:14
Reviewer Update
28minutes on hold...
oobainsure's replyOfficial
12 Feb 2025, 16:04Dear Kyle
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
oobainsure's reply12 Feb 2025, 16:04
Official
Dear Kyle
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure
Please accept our sincere apology for any inconvenience you have experienced.
We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.
Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.
Yours sincerely
ooba insure