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Ishraaf M
1 reviews | Active since Nov 2023
04 Mar 2024, 12:13
Yusrah Petersen - Excellent
I have had the pleasure of interacting with Yusrah Petersen. She has assisted me twice, and I am extremely pleased with her customer service and turnaround times. Her email correspondence and telephone calls are always professional and with a friendly demeanor. In a time where customer experience is truly underrated by many organizations, it is a refreshing change.
In addition to this, she also ensured that I get the best possible outcome with regard to my enquiry, and I hope that I will be interacting with Yusrah Petersen again, when I am ready for the next step in the process.
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Replies (1)ooba Home Loans's replyOfficial
04 Mar 2024, 13:14Hello Ishraaf, It's fantastic to hear about your positive experiences with Yusrah Petersen! Her dedication to providing excellent customer service, professionalism in email correspondence and telephone calls, and friendly demeanor are truly commendable. I'll be sure to pass along your kind words to her. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help and support you every step of the way!
ooba Home Loans's reply04 Mar 2024, 13:14
Official
Hello Ishraaf, It's fantastic to hear about your positive experiences with Yusrah Petersen! Her dedication to providing excellent customer service, professionalism in email correspondence and telephone calls, and friendly demeanor are truly commendable. I'll be sure to pass along your kind words to her. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help and support you every step of the way!
