Your'e buying a house, its a big deal. I suppose the Ooba "expert" didnt think so.

<p>I had the coldest most disconnected exppeirence with an Ooba rep. I wont write her name just out of courtesy but i will not be refferring them to anyon anytime soon. </p> <p> </p> <p>This is my first home, you need to call me, keep me informed...forget any of that. Call me and introduce yourself and the process, so im comofrotable and i know what to expect. I was not taken on this journey with her, she hardly called me to update me on the process and when she did email me it was short and sharp and i was left with more questions than answers. three weeks down the line and all i know is her name, nothing about her or anything else. if you're asking me to trust you with my home application, why do you behave like the man at the post office, cold and disinterested?? And worse...she forwarded mails written in Afrikaans to me. AFRIKAANS TO A BLACK GIRL?? I had to tell her to stop corresponding in Afrikaans becuase i cannot understand anything she's writing!!!! what the hell?? worst experience. they need to train their staff on relaitonship building and management...this was horrible. </p>