Very Poor Service- Ooba Homeloans

Had such a disappointing experience with Ooba and consultant: Ridhaa Davids. We app**** for a Pre Approval for a Home Loan. We supp**** all the required documents and had some back and forth with Ridhaa due to some document amendments...etc which is to be expected. Once all the documents were sent through Ridhaa simply stopped replying to my emails. Also would not answer my phone calls to give me feedback. I have found the whole experience very frustrating and poor and we went through all the work of getting all the documentation to the consultant with ZERO feedback from Ooba.