VERY BAD SERVICE!!!!

my house was broken into on 06-03-2015. claim was logged for repair on the front door and gate that was broken open. today 15-05-2015 my claim still is not finished, the wooden door has been replaced and while doing that the contractor broke my alarm system/sensor on the front door. up to today 15-04-2015 OOBA nor the contractor has phoned me regarding service or status on repairs. I have made ALL the phone calls to follow up on my claim and the status of the contractor, as my gate is still broken and my alarm still broke. this is very bad service from OOBA and their contractors. I will never use them again and will never refer anyone to them for service