PVDM
PJ VAN DER MERWE
1 reviews | Active since Apr 2024
23 Apr 2024, 20:02
Still solid after almost a decade
This review is after doing my third home loan through Ooba. Their customer service is truly excellent - with mail and phone responses even after hours. They negotiated a decent offer and provided tips on how to navigate this market. The only bad experience was their web application - which needs some love.
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ooba Home Loans's replyOfficial
24 Apr 2024, 11:06Hi PJ, Thank you for sharing your feedback on your experience with Ooba Home Loans. It's great to hear that their customer service has consistently met your expectations, with prompt responses and assistance, even outside of regular hours. Negotiating a decent offer and providing tips on navigating the market are valuable services that can greatly benefit clients.
Your mention of the web application needing improvement is duly noted. Providing feedback like this helps companies identify areas for enhancement, and I'm sure Ooba will appreciate your input to improve their service further.
If you have any other comments or questions, feel free to share!
Kindly assist with the name of the person who was assisting you.
Your mention of the web application needing improvement is duly noted. Providing feedback like this helps companies identify areas for enhancement, and I'm sure Ooba will appreciate your input to improve their service further.
If you have any other comments or questions, feel free to share!
Kindly assist with the name of the person who was assisting you.
Best regards,
ooba Home Loans's reply24 Apr 2024, 11:06
Official
Hi PJ, Thank you for sharing your feedback on your experience with Ooba Home Loans. It's great to hear that their customer service has consistently met your expectations, with prompt responses and assistance, even outside of regular hours. Negotiating a decent offer and providing tips on navigating the market are valuable services that can greatly benefit clients.
Your mention of the web application needing improvement is duly noted. Providing feedback like this helps companies identify areas for enhancement, and I'm sure Ooba will appreciate your input to improve their service further.
If you have any other comments or questions, feel free to share!
Kindly assist with the name of the person who was assisting you.
Your mention of the web application needing improvement is duly noted. Providing feedback like this helps companies identify areas for enhancement, and I'm sure Ooba will appreciate your input to improve their service further.
If you have any other comments or questions, feel free to share!
Kindly assist with the name of the person who was assisting you.
Best regards,