BM
Brad M

1 reviews | Active since Jul 2011

18 Mar 2022, 11:13

Slow disinterested service.

Odette de la Ray was not efficient or helpful in securing our bond. We eventually did it ourselves in a matter of a day with Investec. Seemed our emails were only attended to after hours and whatsapp message simply ignored. I assume other matters were preoccupying her during working hours?

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Replies (3)
ooba Home Loans
ooba Home Loans's reply18 Mar 2022, 13:53
Official
I am very sorry that your experience with ooba hasn't been a great one. i have asked Justin to make contact with you

Regards, Sam
BM
Brad M's update18 Mar 2022, 15:05
Reviewer Update
Thank you Justin has made contact.

ooba Home Loans
ooba Home Loans's reply18 Mar 2022, 17:30
Official
Great. 
Again sorry for the bad experience.