aB
adelaide B
1 reviews | Active since Nov 2013
16 Sept 2019, 14:02
slow, bad service
It has been over two weeks and we are no where nearer to getting the bond approved. Repetitive emails asking to submit information we have sent already. Asked for my wife and I to be included on all emails and our Obaa consultant Elaine only responds to one of us? The service we have received has been extremely dissatisfying and has made this whole experience extremely stressful.
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Replies (2)
ooba Home Loans's replyOfficial
16 Sept 2019, 14:19Thank you for bringing this matter to our attention. We shall investigate and provide feedback.
ooba Home Loans's reply16 Sept 2019, 14:19
Official
Thank you for bringing this matter to our attention. We shall investigate and provide feedback.
ooba Home Loans's replyOfficial
17 Sept 2019, 13:43Hi Adelaide. We are urgently working on your matter to resolve it. We apologise for the delays experienced.
ooba Home Loans's reply17 Sept 2019, 13:43
Official
Hi Adelaide. We are urgently working on your matter to resolve it. We apologise for the delays experienced.