SD
Shaun D
1 reviews | Active since May 2017
12 Mar 2025, 12:03
Receiving continuous spam messages
I am getting frequent SMS messages from OOBA. I last used their service (and thankfully, it was great in 2020). This month, I have been receiving messages almost daily about applying for a loan. The "STOP=OPTOUT" function does not work. Calling the offices feels like a mission impossible. Can you please stop sending these messages?
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Replies (2)0
Replies (2)
ooba Home Loans's replyOfficial
12 Mar 2025, 12:10Hi Shaun.
We apologize for the inconvenience you're experiencing with receiving frequent SMS messages from OOBA. We're glad to hear your previous experience was great, but we understand how frustrating this situation can be.
Please know that we take your concerns seriously, and we will work to ensure you no longer receive these messages.
Thank you
We apologize for the inconvenience you're experiencing with receiving frequent SMS messages from OOBA. We're glad to hear your previous experience was great, but we understand how frustrating this situation can be.
Please know that we take your concerns seriously, and we will work to ensure you no longer receive these messages.
Thank you
Best regards,
ooba Home Loans's reply12 Mar 2025, 12:10
Official
Hi Shaun.
We apologize for the inconvenience you're experiencing with receiving frequent SMS messages from OOBA. We're glad to hear your previous experience was great, but we understand how frustrating this situation can be.
Please know that we take your concerns seriously, and we will work to ensure you no longer receive these messages.
Thank you
We apologize for the inconvenience you're experiencing with receiving frequent SMS messages from OOBA. We're glad to hear your previous experience was great, but we understand how frustrating this situation can be.
Please know that we take your concerns seriously, and we will work to ensure you no longer receive these messages.
Thank you
Best regards,
ooba Home Loans's replyOfficial
13 Mar 2025, 11:32Hi Shaun
Thank you again for bringing this to our attention. There was a technical issue with the opt-out functionality which we're investigating.
I can also confirm that your details have been unsubscribed. This means you won't be getting any more marketing-related SMSes.
I hope you find the above in order.
Regards
ooba Home Loan
Thank you again for bringing this to our attention. There was a technical issue with the opt-out functionality which we're investigating.
I can also confirm that your details have been unsubscribed. This means you won't be getting any more marketing-related SMSes.
I hope you find the above in order.
Regards
ooba Home Loan
Best regards,
ooba Home Loans's reply13 Mar 2025, 11:32
Official
Hi Shaun
Thank you again for bringing this to our attention. There was a technical issue with the opt-out functionality which we're investigating.
I can also confirm that your details have been unsubscribed. This means you won't be getting any more marketing-related SMSes.
I hope you find the above in order.
Regards
ooba Home Loan
Thank you again for bringing this to our attention. There was a technical issue with the opt-out functionality which we're investigating.
I can also confirm that your details have been unsubscribed. This means you won't be getting any more marketing-related SMSes.
I hope you find the above in order.
Regards
ooba Home Loan
Best regards,