NS
Nontokozo S

1 reviews | Active since Feb 2021

01 Sept 2022, 13:45

Poor service

Poor service by consultant Kirsten blakeley. Been sending follow up emails and calls for 5 weeks counting with no response from her side. Kirsten, you refer a client to an equipped individual in your team if you feel you won’t do justice to that query than to ignore communication from clients… this reflects bad not only on you but on Ooba as a company.

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Replies (2)
ooba Home Loans
ooba Home Loans's reply01 Sept 2022, 14:16
Official
Please accept my apologies for the terrible service. I will have a manager call you as soon as possible
ooba Home Loans
ooba Home Loans's reply06 Sept 2022, 14:12
Official
Hi, Aslam the manager from the team has tried calling you and emailing , left voice messages. Please advise when is the best time to try and call you.