1 reviews | Active since Jan 2013
Policy cancelled with out my mother now after been re istested by
On the 09/04/2018 I received an e-mail on behalf of my mother from Ooba to state that the her policy has been reinstated today my mother GETSS an sms to stated that the policy has been cancelled policy number MSA55519 called Oob and did not get an positive feedback from them instated been put through one person to the next I would like Ooba to provide us provide feedback to what is happen on this policy and not give my mother the run around
Thank you for bringing this matter to our attention, we will investigate and provide feedback shortly.
Thank you for bringing this matter to our attention, we will investigate and provide feedback shortly.
A “Stop” Payment was placed against the debit order for the premium to be debited. The policy cancelled which is correct as per the system and an sms was sent to the client to inform that the policy was cancelled.
We tried our utmost to assist with re-instating the policy and ooba have been informed to keep the policy cancelled.
A “Stop” Payment was placed against the debit order for the premium to be debited. The policy cancelled which is correct as per the system and an sms was sent to the client to inform that the policy was cancelled.
We tried our utmost to assist with re-instating the policy and ooba have been informed to keep the policy cancelled.