1 reviews | Active since Mar 2016
Ooba is a waste of time!
We heard about Ooba's services and decided to apply through them for our first bond. <br> And so began a very frustrating process! firstly i asked them to not apply for a bond at my bank (FNB) as i was already busy with the application. they ignored this and app**** anyway.<br> i was asked to forward all required documents and with each application to different banks i was asked again to forward all documents every single time too ooba. i wasted hours doing this and would have been better off doing the applications myself. <br> once the offers started to come back they were not even read just forwarded and i was told to see attached. the agent knew the rate we were trying to get but kept on trying to convince me that i will never get it. We tried to cancel all applications through ooba so that i can apply myself but this took forever. so we tried adjusting our application to get a better rate and fnb came back with a worse rate than before and the ooba agent claimed that the prime rate went up to 10.75%. i asked for proof and nothing could be produced. SARB confirmed the rate at 10.5%.
Thank you for bringing this matter to our attention. We will investigate and supply feedback shortly.
Kind Regards,
Bianca Fisher
Marketing Assistant
Thank you for bringing this matter to our attention. We will investigate and supply feedback shortly.
Kind Regards,
Bianca Fisher
Marketing Assistant
