OOBA Home Loans - Awesomely Outstanding Service from Shireen Fenwick

Its a truly sad fact - one that we have to live with. Generally, the service industry in South Africa, across the board is truly pathetic. The first huge setback is that your initial contact necessitates having to go through some kind of automated service, and eventually when you do speak to someone - they just don't care or just don't know.

BUT WAIT, here comes Shireen Fenwick, from OOBA - and she turns this perception on its head, with her unbelievably awesome service. Man I have never experienced service like I had from her. From day1, she was an absolute professional and worked with a rare kind of dedication - to the extent of sending me emails very late at night - keeping me in the loop all the time.

In short, South Africa needs more people of her calibre, who always put the clients needs first. I mean the process of obtaining the home loan was was speedily concluded without us having to stress about anything. As a matter of fact we did nothing but fill in a questionnaire. And the cherry on the top - Shireen even negotiated a discount with the transferring attorneys!!!