BN
Burnadette N

1 reviews | Active since Aug 2020

28 Aug 2020, 08:55

Ooba Bonds PRE QUALIFICATIONS failure

I had to wait for a long time,for a representative to get all my paperwork submitted for home loan to get a PRE- QUALIFICATION.Every time there was something else short/not right with my personal application,this however made it very long to get the process rolling.The representative told me that she is in the business for 7 years and she knows what the bank needs before she can sumbit all my paperwork to any bank! Due to circumstance OOBA Bonds failed to issue a certificate to me One day later after not getting the certificate from OOBA Bonds, I contacted BETTER BONDS and they approved & send me a PRE QUALIFICATION,with the same paperwork that was send to OOBA Bonds. I would not recommend OOBA Bonds to anyone

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Replies (9)
ooba Home Loans
ooba Home Loans's reply28 Aug 2020, 09:06
Official
Hi Burnadette, I am so sorry to hear about this, I will investigate your application immediately and have the relevant manager call you. Once again, sincerest apologies for this experience. From ooba Team 
ooba Home Loans
ooba Home Loans's reply28 Aug 2020, 12:25
Official
Dear Bernadette, thank you for your response.  We have checked our records and can find no client record on file.  We thrive in delivering great service and would therefore appreciate it if you could contact us on *** or email us on *** alternatively please send us your contact details.  Thanks in Advance
BN
Burnadette N's update28 Aug 2020, 12:30
Reviewer Update
Hallo,
This must be a joke...

I send my paperwork through to CECILE VAN DYK @! BRITS
There has to be records my name is BURNADETTE COETZEE
BN
Burnadette N's update28 Aug 2020, 12:36
Reviewer Update
Please phone me ASAP
***
BN
Burnadette N's update28 Aug 2020, 12:39
Reviewer Update
Hallo RESPONDER....
HelloPETER hides the cell number & email address

Your welcome to speak to KEVIN MOUTJOY I spoke with him this morning,and please do me a favour and go and look up CECILE VAN DYK Number,to ask her yourself.

HAVE A GOOD DAY !
BN
Burnadette N's update28 Aug 2020, 12:55
Reviewer Update
Dear RESPONDER...

There is no use in communicating over HELLO PETER,it just shows your company weakness,
Arguing with a client over a client file where as if I had your email and DIRECT CELL number I would have showed you proof of communications,through one of your employees ...

Get my number from KEVIN MOUNTJOY
,and contact me ASAP !
BN
Burnadette N's update28 Aug 2020, 12:58
Reviewer Update
Naand Burnadette,"Vertrou dit gaan goed.Ons deel jou mee dat ons op die stadium, ongelukkig nie n pre kwalifikasie kan uitreik nie.Ons kan die aansoek hersien, sodra jou 2de inkomste vir drie maande kan verifieerGeniet die aand"
GroeteCecile

BN
Burnadette N's update28 Aug 2020, 12:58
Reviewer Update
Naand Burnadette,"Vertrou dit gaan goed.Ons deel jou mee dat ons op die stadium, ongelukkig nie n pre kwalifikasie kan uitreik nie.Ons kan die aansoek hersien, sodra jou 2de inkomste vir drie maande kan verifieerGeniet die aand"
GroeteCecile

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ooba Home Loans
ooba Home Loans's reply17 Sept 2026, 14:14
Official
Thank you