Ooba Bond Protection Plan after retrenchment and Covid-19 lockdown

I've been retrenched 30 April 2020 after 12 years of service with the same company (already received notice in January from the company, so this is NOT Covid related). When I bought my house 5 years ago, I took Bond Protector Plan with Ooba. After submitting my claim to cover my bond, including all the documents that the insurance required/requested (Hollard), I've been told that there will be NO payment for the next 3 months, and after 3 months, if I haven't found a job, I need to get an affidavit that states that I'm still unemployed, and then I might get backpay. In my situation it's impossible to pay for my bond, and also because of Covid19 and lockdown, jobs are even more difficult to find with so many people that lost their jobs as well.

I've contacted Ooba again, to get to a more reasonable agreement, since this is a very unique situation with retrenchment and the limitations of Lockdown. I really had fantasic support from Ooba, and they managed to arrange immediate payment of my bond, to help relieve the pressure of the retrenchment and lockdown.

Thumbs up to Ooba and their great effort and service!