BM
Be M
1 reviews | Active since Jul 2021
06 Oct 2023, 12:17
Not as efficient as others as you'd think
Not as quick and efficient. No reply to my emails regarding a query I had. Tried to call the office line for assistance and it just rings with no answer. Tried to call the agent assisting me but they don't answer either.
Helpful (0)
Replies (2)0
Replies (2)
ooba Home Loans's replyOfficial
06 Oct 2023, 12:58Hi Banele.
We apologize for the inconvenience you've encountered while trying to reach us. Your feedback is valuable to us, and we take it seriously. We are committed to providing timely and efficient service to all our clients. To address your concerns, we will assign one of our dedicated team members to assist you promptly. They will reach out to you to resolve your query and ensure that your experience with us is both smooth and satisfactory. Thank you for bringing this to our attention, and we appreciate your patience." 🙏
Kindly provide the name of the person who was assisting you.
Thank you
We apologize for the inconvenience you've encountered while trying to reach us. Your feedback is valuable to us, and we take it seriously. We are committed to providing timely and efficient service to all our clients. To address your concerns, we will assign one of our dedicated team members to assist you promptly. They will reach out to you to resolve your query and ensure that your experience with us is both smooth and satisfactory. Thank you for bringing this to our attention, and we appreciate your patience." 🙏
Kindly provide the name of the person who was assisting you.
Thank you
ooba Home Loans's reply06 Oct 2023, 12:58
Official
Hi Banele.
We apologize for the inconvenience you've encountered while trying to reach us. Your feedback is valuable to us, and we take it seriously. We are committed to providing timely and efficient service to all our clients. To address your concerns, we will assign one of our dedicated team members to assist you promptly. They will reach out to you to resolve your query and ensure that your experience with us is both smooth and satisfactory. Thank you for bringing this to our attention, and we appreciate your patience." 🙏
Kindly provide the name of the person who was assisting you.
Thank you
We apologize for the inconvenience you've encountered while trying to reach us. Your feedback is valuable to us, and we take it seriously. We are committed to providing timely and efficient service to all our clients. To address your concerns, we will assign one of our dedicated team members to assist you promptly. They will reach out to you to resolve your query and ensure that your experience with us is both smooth and satisfactory. Thank you for bringing this to our attention, and we appreciate your patience." 🙏
Kindly provide the name of the person who was assisting you.
Thank you
ooba Home Loans's replyOfficial
09 Oct 2023, 14:11Hi Banele,
We're delighted to inform you that your query has been successfully resolved, and the issue has been addressed. Your assessment has been handed over to the HFE for further nurturing.
We appreciate your patience during this process, and we're pleased that we could assist you in a satisfactory manner. Your feedback is valuable to us, and we always strive to provide the best service to our clients.
Should you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you for choosing us as your service provider.
Best regards
We're delighted to inform you that your query has been successfully resolved, and the issue has been addressed. Your assessment has been handed over to the HFE for further nurturing.
We appreciate your patience during this process, and we're pleased that we could assist you in a satisfactory manner. Your feedback is valuable to us, and we always strive to provide the best service to our clients.
Should you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you for choosing us as your service provider.
Best regards
ooba Home Loans's reply09 Oct 2023, 14:11
Official
Hi Banele,
We're delighted to inform you that your query has been successfully resolved, and the issue has been addressed. Your assessment has been handed over to the HFE for further nurturing.
We appreciate your patience during this process, and we're pleased that we could assist you in a satisfactory manner. Your feedback is valuable to us, and we always strive to provide the best service to our clients.
Should you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you for choosing us as your service provider.
Best regards
We're delighted to inform you that your query has been successfully resolved, and the issue has been addressed. Your assessment has been handed over to the HFE for further nurturing.
We appreciate your patience during this process, and we're pleased that we could assist you in a satisfactory manner. Your feedback is valuable to us, and we always strive to provide the best service to our clients.
Should you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you for choosing us as your service provider.
Best regards