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Anika D

1 reviews | Active since Jul 2021

18 Jun 2024, 16:06

My experience with Megan at Ooba homeloans

I recently had to call Ooba regarding change of debit order and also asked for a confirmation letter. I spoke to Megan on the phone. There was no waiting period, she answer the phone immediately. After answering she immediately understood what I wanted and needed and emailed me the information. I received the email within minutes. I also asked for a change in debit order charges and she also did that immediately. Everything was sorted within the hour. If you need someone to help you at ooba do not hesitate to ask for Megan. I am very happy with Megan inparticulair and also with ooba's service. I definitely recommend using them since they have such great customer service.

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Replies (1)
ooba Home Loans
ooba Home Loans's reply18 Jun 2024, 16:31
Official
Hi Anika.

Thank you for sharing your positive experience with us! We're delighted to hear that Megan provided you with prompt and efficient service regarding your change of debit order and confirmation letter. It's wonderful to know that she was able to address your needs immediately and ensure everything was sorted within the hour. Your satisfaction is our top priority, and we're glad Megan could exemplify the great customer service we strive for at Ooba. 

We appreciate your recommendation and are here to assist you with any future needs.

Best regards,
ooba Home Loans