I reached out, not knowing what to expect

I reached out, not knowing what to expect. Kirsten Blakeley was assigned to my inquiry and immediately sent me the required forms to complete. Unfortunately, the report came back that I could not be assisted because of a judgment on my profile. I spent many months fighting to get it cleared since it had to have been removed years ago. As soon as I got confirmation that it was cleared, I reached out to Kirsten Blakeley to ask if we could retry the application. Almost immediately on a Sunday, Kirsten Blakeley rep****, asking for more information. The process spread over 3 days, and I received my approval. Thank you, Ooba and Kirsten Blakeley, for your fast and efficient service in assisting me to get pre-approved.