Help because you want to, not because you have to

I phoned the Sinoville office of Ooba for assistance in completing my home loan application forms as the Head Office agent was not available. Jolandie Carlitz assisted me, even though she realized that she will not get any business from the call as it was already assigned to another agent.

She helped me because she wanted to, not because she had to - for the good of Ooba, without getting anything for it except supporting the company's reputation! Thanks Jolandie!