Great service, fast communication, excellent work ethics and amazing results.

Sue Wilson and her team assisted me with my first home loan in 2017. Their excellent service, sound knowledge and experience resulted in a smooth hassle-free property transaction. Fast forward to 2021 when I decided to do an online application directly with the bank to secure a bond for another property. Right from the start, there were problems with the bank, anything from poor to no communication to system issues to incorrect property value and building insurance. The bank was not willing / able to assist me in any way. I decided to phone Sue and she immediately took my call. Even though I was not an exciting Ooba client at that stage, she listened to my problems, gave advice and was willing to intervene and take over the application process since I was at a total dead end with the bank. Sue went out of her way to address all the problems and had to meet with the bank’s district manager to resolve the issues with the property valuation. On top of it all they worked against a deadline. By the time I approached Sue for assistance there was only 5 working days left before the OTP expired. Sue Wilson and her team (Anneri Swanepoel and Tracy Matthysen) communicated with me daily to keep me up to date with the progress and they always responded to all my emails within minutes. It is very rare that one gets service of such high standard these days, but this Ooba team will not rest or give up until they can give the client exactly what he/she expects from the deal. Their work ethics are tops and they take absolute pride in what they do. Without their dedication I would have surely lost my dream house. Thank you so much Sue, Anneri and Tracy.