Exceptional Service

I would like to compliment one of your employees, Ragiema Khan at the Cape Town branch, for the excellent service she provided. I expressed concerns to Ragiema around the urgency with my bond application and she went all out to ensure that we receive an approved bond within the specified time. Ragiema went beyond her duties by working after hours, communicating with the bank after hours and to get us the best deal. Her expertise and relationship in the industry made us feel comfortable knowing that we are in good hands. She provided feedback daily on a continuous basis. Not once, did I call her for feedback. She worked timeously and efficiently through the process. I recommend Ragiema Khan to manage your bond application any day. Ragiema Khan, thank for the lovely service, the level of service in our country is lacking, but the level of service received from you proves that we still have individuals that are dedicated to their job and most importantly, take care of their clients to provide exceptional service. You are fantastic to deal with, keep up the great work and I hope your superiors’ value you as an employee and acknowledge the great work you are doing.