LS
Loretta S
1 reviews | Active since Feb 2021
18 Nov 2025, 13:49
Excellent Customer Service - Susan de Jager
I would like to compliment Susan de Jager from ooba Home Loans for the outstanding customer service I received throughout my bond application. From start to finish, Susan was professional, knowledgeable, and truly went above and beyond to make the entire process smooth and stress-free.
Her constant communication, willingness to explain every step, and genuine care made a world of difference. It’s rare to experience this level of dedication these days, and Susan is a reminder that legendary service still exists.
Thank you, Susan, for your exceptional support — you really deserve recognition!
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ooba Home Loans's replyOfficial
18 Nov 2025, 14:13Hi Loretta
Thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that Susan de Jager delivered such outstanding service throughout your bond application. Her professionalism, expertise, and dedication truly shine through in the way she supports her clients.
We’re especially pleased that her communication, patience, and genuine care made your journey smooth and stress-free — this is exactly the level of service we strive to provide. Exceptional team members like Susan make all the difference, and your recognition means a great deal.
Thank you once again for your kind words. We’re grateful you chose ooba Home Loans and wish you all the best in your new chapter!
Warm regards,
ooba Home Loans
Thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that Susan de Jager delivered such outstanding service throughout your bond application. Her professionalism, expertise, and dedication truly shine through in the way she supports her clients.
We’re especially pleased that her communication, patience, and genuine care made your journey smooth and stress-free — this is exactly the level of service we strive to provide. Exceptional team members like Susan make all the difference, and your recognition means a great deal.
Thank you once again for your kind words. We’re grateful you chose ooba Home Loans and wish you all the best in your new chapter!
Warm regards,
ooba Home Loans
ooba Home Loans's reply18 Nov 2025, 14:13
Official
Hi Loretta
Thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that Susan de Jager delivered such outstanding service throughout your bond application. Her professionalism, expertise, and dedication truly shine through in the way she supports her clients.
We’re especially pleased that her communication, patience, and genuine care made your journey smooth and stress-free — this is exactly the level of service we strive to provide. Exceptional team members like Susan make all the difference, and your recognition means a great deal.
Thank you once again for your kind words. We’re grateful you chose ooba Home Loans and wish you all the best in your new chapter!
Warm regards,
ooba Home Loans
Thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that Susan de Jager delivered such outstanding service throughout your bond application. Her professionalism, expertise, and dedication truly shine through in the way she supports her clients.
We’re especially pleased that her communication, patience, and genuine care made your journey smooth and stress-free — this is exactly the level of service we strive to provide. Exceptional team members like Susan make all the difference, and your recognition means a great deal.
Thank you once again for your kind words. We’re grateful you chose ooba Home Loans and wish you all the best in your new chapter!
Warm regards,
ooba Home Loans