CS
Casi S

1 reviews | Active since Sept 2013

05 Apr 2016, 20:02

Don't trust them

I signed an OTP on 17 March and app**** for my home loan through Ooba.<br> Firstly, they told me investec was not able to help me until they had stamped bank statements but I wasn't willing to go to that trouble. But on the 29th March, as I was planning to sign an offer, I got phoned by Investec - they had received my application the day before and denied ever asking for stamped bank statements.<br> Secondly, I got the worst offer from FNB and & I bank with them but when I asked why Ooba said I had bad scoring. I finally contacted FNB directly and that was ******* - FNB had given me a quote based on what Ooba had told them the other banks had offered and they thought they had given better offers than everyone else - so whether on purpose or by error Ooba had misinformed them and if I had not gone to FNB personally I would have ended up with a much worse deal.<br> I really don't think they deserve full commission on this deal

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Replies (1)
ooba Home Loans
ooba Home Loans's reply06 Apr 2016, 08:17
Official
Hello Casi,

Thank you for bringing this matter to our attention. We will investigate and supply feedback shortly.

Kind regards,
Bianca Fisher
Marketing Assistant