Do not expect any form of communication from Ooba

Did everything according to the book to get assistance with a homeloan. I have done general checks and am aware I can get a home loan with various banks but decided to use Ooba to have them check all the banks for me to see if they can get a better deal. After filling out an online form a lady, Chelsea, phoned me to get the additional information and put me in contact with Conrad. The response was slow, to which Conrad responded it was due to their Office. I sent another checkup email and was completely ignored for 3 weeks. I am disgusted by their service as a homeloan advising firm as purchasing your first home is a big deal and Ooba gets a massive cut from it. I do not recommend their service as I believe there are better organizations to help with this matter. Being ignored when you need assistance is horrible.